Run Charts
Run charts (often known as line graphs outside the quality
management field) display process performance over time. Upward
and downward trends, cycles, and large aberrations may be spotted
and investigated further. In a run chart, events, shown on the
y axis, are graphed against a time period on the x
axis. For example, a run chart in a hospital might plot the
number of patient transfer delays against the time of day or day
of the week. The results might show that there are more delays at
noon than at 3 p.m. Investigating this phenomenon could unearth
potential for improvement. Run charts can also be used to track
improvements that have been put into place, checking to determine
their success. Also, an average line can be added to a run chart
to clarify movement of the data away from the average.
Alternatives with run
charts:
- An average line, representing the average of all the y values
recorded, can easily be added to a run chart to clarify movement
of the data away from the average. An average line runs parallel
to the x axis.
- Several variables may be tracked on a single chart, with each
variable having its own line. The chart is then called a multiple
run chart.
- Run charts can also be used to track improvements that have
been put into place, checking their success.
Questions to ask about a run
chart:
- Is the average line where it should be to meet customer
requirements?
- Is there a significant trend or pattern that should be
investigated?
Two ways to
misinterpret run charts:
- You conclude that some trend or cycle exists, when in fact
you are just seeing normal process variation (and every
process will show some variation).
- You do not recognize a trend or cycle when it does
exist.
Both of these mistakes are common, but people are generally
less aware that they are making the first type, and are tampering
with a process which is really behaving normally. To avoid
mistakes, use the following rules of thumb for run chart
interpretation:
- Look at data for a long enough period of time, so that a
"usual" range of variation is evident.
- Is the recent data within the usual range of variation?
- Is there a daily pattern? Weekly? Monthly? Yearly?
Using run charts to detect
"special causes" of variation:
If you have 25 points or more in your data series, you can use
run charts to detect special causes - something beyond the usual
variability of the process -acting on the process.
- Shifts: If you see eight or more consecutive points on one
side of the center line, that indicates that a special cause has
influenced the process. Points on the center line don't count;
they neither break the string, nor add to it.
- Trends: Six consecutive jumps in the same direction indicate
that a special cause is acting on the process to cause a trend.
Flat line segments don't count, either to break a trend, or to
count towards it.
- Pattern: If you see a pattern that recurs eight or more times
in a row, it is a good idea to look for a special cause.
For more robust monitoring of a process, and better
information about when your process is showing variation beyond
what is expected, try using a control chart. It will detect
special causes more quickly, and with more accuracy.
Run chart
statistics:
For each line in the run chart, the following statistics are
calculated:
| Mean |
the average of all the data points
in the series. |
| Maximum |
the maximum value in the
series. |
| Minimum |
the minimum value in the
series. |
| Sample Size |
the number of values in the
series. |
| Range |
the maximum value minus the minimum
value. |
| Standard Deviation |
Indicates how widely data is spread
around the mean |
Create Run Charts using PathMaker's Data Analyst.