PathMaker makes ISO 9000:2000 compliance a lot easier.
The new standards have been published. Over the next three
years, the new standards will become the new basis for judging
quality worldwide. The previous standards were widely criticized
for having little to do with actual product quality. The new
standards change all that.
Here are some of the important changes, excerpted from the
ISO press release, with emphasis added:
"Among the changes made are the following: reduced number of
standards; explicit requirements for achieving customer
satisfaction and continual improvement; more logical
structure; an approach based on managing organizational
processes; easier to use by service-sector organizations and
by small businesses; built on eight universal quality
management principles; possibility of going beyond
certification to achieving satisfaction not just of customers,
but of all interested parties, such as employees, shareholders
and society as a whole."
Interestingly, the standards are now requiring the use of what
was called TQM in the 1980's, Continuous Improvement in the early
90's, and Six Sigma Quality in the late 90's and 2000. It is a
good change, and one that will add strength to the ISO 9000:2000
ISO certification is a required ticket to doing business in
much of the world. SkyMark's PathMaker software is the premier
continuous improvement toolset. It not only helps you to "do"
continuous improvement; it documents your activity as you go, so
that management and auditors can easily view a complete history
of improvement projects.
To discuss the deployment of an ISO-9000:2000 system using
PathMaker, please contact