SkyMark's technical support is free. We don't want there to be
any barriers between your questions and us. That said, we'd
appreciate it if you would use the extensive documentation that
we've already provided as a first resort!
Here's a suggested problem-solving process:
Try the PathMaker Help Cards.
In PathMaker, from the Help Menu, and click on the Show Help
Cards command. The cards will relate to whatever tool you have
open. They answer some of the most commonly asked questions about
using each tool.
Try the main PathMaker Help system.
In PathMaker, from the Help Menu, and click on the PathMaker
command. The main PathMaker Help system will open. You can browse
it, or use the Index and Search functions to find what you are
Update your software!
With every release, we improve the software. Most releases
contain hundreds of improvements. If you're using an old version
of the software, we'll try to support you, but you may need to
upgrade to get the features you want. But... don't worry. Upgrade
subscriptions are not expensive, and they guarantee that you get
the benefits of every improvement we make. Please visit our
updates page to check for new builds,
beta test versions, and release news. You can tell which build
you have by looking on your Help menu, under the "About
PathMaker" command. A dialog box will display your build
Personal Help, Feature Requests, or Bug Reports
If you have discovered a bug in the PathMaker software, or if you
would like us to add a feature, please send us email. If you have a
project file that you are have questions about, or are having
trouble with, it will help a lot if you send it as an attachment.
Be sure to include your User ID and password for the